Terms of Service — Unique Services

Last updated: [TBD: date]

These Terms of Service ("Terms") govern your use of the services provided by [TBD: legal entity name] ("Unique Services", "we", "us", or "our"), operating at [TBD: registered address].

1. Services

We provide professional cleaning services including but not limited to residential deep cleaning, office and commercial cleaning, air-conditioning sanitisation, and on-site vehicle washing and detailing, as described on our website.

2. Bookings and Scheduling

Service bookings are confirmed only upon written or electronic confirmation from Unique Services. We reserve the right to reschedule in the event of staff unavailability or operational circumstances; we will notify you as soon as possible. Preferred dates and times are subject to availability.

3. Access and Premises

You agree to provide our technicians with safe, unobstructed access to the areas to be cleaned at the agreed appointment time. Unique Services shall not be held liable for delays caused by restricted access.

4. Satisfaction Guarantee

If you are not satisfied with any aspect of our service, please notify us within 24 hours of service completion. We will return to re-clean the specific area(s) of concern at no additional cost. The guarantee applies to the original scope of work and is not transferable.

5. Payment

Payment is due [TBD: upon completion / in advance / as per contract terms]. We accept [TBD: accepted payment methods — cash, UPI, bank transfer, etc.]. Invoices for commercial contracts are subject to agreed payment terms stated in the contract.

6. Cancellation and Rescheduling

Cancellations must be made at least [TBD: confirm hours, e.g. 24 hours] before the scheduled service time. Late cancellations may incur a [TBD: cancellation fee policy]. Rescheduling requests within [TBD: timeframe] of the appointment are subject to availability.

7. Liability

Unique Services carries public liability insurance. [TBD: confirm coverage details.] We will not be held liable for pre-existing damage, fragile or antique items not declared in advance, or damage caused by the client's failure to secure or remove such items before our arrival.

8. Confidentiality

All client information provided to Unique Services is kept strictly confidential and is not shared with third parties except as required by law. Refer to our Privacy Policy for full details.

9. Governing Law

These Terms are governed by the laws of India, with jurisdiction in [TBD: confirm city, e.g. Visakhapatnam, Andhra Pradesh].

10. Contact

For queries regarding these Terms, please contact us at [TBD: contact phone/email].